Elevate Guest Experiences with Custom Hospitality Software

From property management systems to guest engagement apps, Bookuvai builds hospitality technology that increases RevPAR and guest satisfaction.

Industry: Hospitality

Pain Points

  • Legacy PMS Limitations: Most hotels run on property management systems built 15-20 years ago. These monolithic platforms are expensive to customize, slow to update, and lack modern API integrations.
  • OTA Commission Dependency: Hotels pay 15-25% commission to online travel agencies like Booking.com and Expedia. Increasing direct bookings requires a compelling website, booking engine, and loyalty program.
  • Disconnected Guest Touchpoints: Guests interact with reservation, check-in, room service, concierge, and feedback systems that rarely share data, creating a fragmented experience and missed personalization opportunities.

Solutions

  • Direct Booking Engines: Custom booking engines with real-time availability, dynamic pricing, package builders, and loyalty integration to increase direct bookings and reduce OTA dependency.
    • Real-time room availability and pricing
    • Package and add-on upselling
    • Multi-property support
    • Loyalty program integration
  • Guest Experience Platforms: Mobile-first guest apps with digital check-in, room key, room service ordering, concierge requests, and post-stay feedback collection.
    • Mobile check-in and digital room key
    • In-app room service and dining orders
    • Concierge request management
  • Revenue Management Tools: Dynamic pricing engines and revenue dashboards that analyze demand patterns, competitor rates, and booking pace to optimize room pricing automatically.
    • Dynamic pricing algorithms
    • Competitor rate monitoring
    • Demand forecasting models
    • Channel distribution management

Use Cases

  • Direct Booking Website and Engine — A hotel website with integrated booking engine, real-time availability from PMS, package configurator, and Stripe payment processing for direct reservations. (160-240, $320-$480, 8-12 weeks)
  • Guest Mobile App — A mobile app for hotel guests with digital check-in, BLE-based room key, room service ordering, local recommendations, and post-stay surveys. (180-260, $360-$520, 10-12 weeks)
  • Revenue Management Dashboard — A revenue management tool that monitors competitor pricing, forecasts demand, and recommends optimal room rates across room types and channels. (120-180, $240-$360, 6-8 weeks)

Compliance Notes

  • PCI DSS for payment card processing
  • GDPR for European guest data protection
  • ADA accessibility for booking platforms

Frequently Asked Questions

Can you integrate with our existing PMS?
Yes. We integrate with major property management systems including Opera, Mews, Cloudbeds, and Guesty through their APIs. We build middleware layers for PMS systems that lack modern API access.
How do you handle multi-property hotel groups?
Our platforms support multi-property architectures with centralized management, property-level customization, cross-property loyalty programs, and consolidated reporting.
Can you build a digital room key?
Yes. We implement BLE-based digital room keys that work with compatible lock systems from Assa Abloy, Salto, and Dormakaba. The key is delivered through the guest mobile app after check-in.
Do you build channel managers?
We integrate with existing channel managers like SiteMinder and RateGain, or build custom channel distribution logic for direct connections to OTAs and GDS systems.