Modernize Government Services Without the Procurement Headache
Citizen-facing portals, internal case management, and data exchange platforms built with accessibility and security at the core, managed by AI to stay on schedule.
Industry: Government
Pain Points
- Procurement Cycles Slow Everything Down: Traditional government RFP processes take 6-18 months before a single line of code is written. By the time software is delivered, requirements have already shifted.
- Accessibility Is Not Optional: Section 508 and WCAG 2.1 AA compliance are legal requirements for government-facing software. Retrofitting accessibility after launch costs 10x more than building it in.
- Legacy System Lock-In: Agencies run critical services on COBOL mainframes and Oracle Forms applications from the 1990s. Modernization must happen incrementally without disrupting public services.
- Data Silos Between Agencies: Health, labor, education, and justice agencies collect overlapping data on the same citizens but cannot share it due to siloed systems and inconsistent data standards.
Solutions
- Citizen Self-Service Portals: Accessible, mobile-responsive portals where citizens apply for benefits, check case status, upload documents, and receive notifications without visiting an office.
- WCAG 2.1 AA accessible design
- Multi-language support
- Document upload and e-signature
- Real-time application status tracking
- Identity verification integration
- Case Management Systems: Workflow-driven case management platforms for social services, licensing, permitting, and regulatory enforcement with configurable rules engines.
- Configurable workflow engine
- Document management and OCR
- Inter-agency data sharing
- Automated eligibility determination
- Audit trail and compliance logging
- Open Data and Reporting Platforms: Public-facing data portals and internal BI dashboards that transform raw agency data into actionable insights for policymakers and transparency for citizens.
- Open data catalog and API gateway
- Automated FOIA response workflows
- Legislative reporting dashboards
- GIS mapping for service coverage
Use Cases
- Benefits Application Portal — A citizen-facing portal for applying to social assistance programs with eligibility screening, document upload, identity verification, and multi-language support. (150-220, $300-$440, 8-10 weeks)
- Permitting and Licensing System — An online permitting platform where businesses apply for licenses, inspectors schedule reviews, and approvals route through configurable multi-step workflows. (120-180, $240-$360, 6-8 weeks)
- Public Records Request Manager — A FOIA/public records request system with intake forms, automated routing, redaction tools, response tracking, and public-facing request status lookup. (70-110, $140-$220, 4-5 weeks)
Compliance Notes
- FedRAMP and NIST 800-53 security controls
- Section 508 and WCAG 2.1 AA accessibility
- CJIS Security Policy for criminal justice data
- FISMA for federal information systems
Frequently Asked Questions
- Do you build Section 508 compliant software?
- Every project includes WCAG 2.1 AA compliance as a baseline. We conduct automated and manual accessibility testing, including screen reader and keyboard navigation audits.
- Can you work within government procurement constraints?
- We offer flexible engagement models including fixed-price micro-deliverables that fit within simplified acquisition thresholds and existing BPA vehicles.
- How do you handle FedRAMP requirements?
- We architect on FedRAMP-authorized cloud infrastructure (AWS GovCloud, Azure Government) and implement NIST 800-53 controls as part of our standard security baseline.
- Can you modernize legacy mainframe applications?
- We take a strangler fig approach, building modern API layers in front of legacy systems and migrating functionality incrementally without disrupting services.