Modernize Government Services Without the Procurement Headache

Citizen-facing portals, internal case management, and data exchange platforms built with accessibility and security at the core, managed by AI to stay on schedule.

Industry: Government

Pain Points

  • Procurement Cycles Slow Everything Down: Traditional government RFP processes take 6-18 months before a single line of code is written. By the time software is delivered, requirements have already shifted.
  • Accessibility Is Not Optional: Section 508 and WCAG 2.1 AA compliance are legal requirements for government-facing software. Retrofitting accessibility after launch costs 10x more than building it in.
  • Legacy System Lock-In: Agencies run critical services on COBOL mainframes and Oracle Forms applications from the 1990s. Modernization must happen incrementally without disrupting public services.
  • Data Silos Between Agencies: Health, labor, education, and justice agencies collect overlapping data on the same citizens but cannot share it due to siloed systems and inconsistent data standards.

Solutions

  • Citizen Self-Service Portals: Accessible, mobile-responsive portals where citizens apply for benefits, check case status, upload documents, and receive notifications without visiting an office.
    • WCAG 2.1 AA accessible design
    • Multi-language support
    • Document upload and e-signature
    • Real-time application status tracking
    • Identity verification integration
  • Case Management Systems: Workflow-driven case management platforms for social services, licensing, permitting, and regulatory enforcement with configurable rules engines.
    • Configurable workflow engine
    • Document management and OCR
    • Inter-agency data sharing
    • Automated eligibility determination
    • Audit trail and compliance logging
  • Open Data and Reporting Platforms: Public-facing data portals and internal BI dashboards that transform raw agency data into actionable insights for policymakers and transparency for citizens.
    • Open data catalog and API gateway
    • Automated FOIA response workflows
    • Legislative reporting dashboards
    • GIS mapping for service coverage

Use Cases

  • Benefits Application Portal — A citizen-facing portal for applying to social assistance programs with eligibility screening, document upload, identity verification, and multi-language support. (150-220, $300-$440, 8-10 weeks)
  • Permitting and Licensing System — An online permitting platform where businesses apply for licenses, inspectors schedule reviews, and approvals route through configurable multi-step workflows. (120-180, $240-$360, 6-8 weeks)
  • Public Records Request Manager — A FOIA/public records request system with intake forms, automated routing, redaction tools, response tracking, and public-facing request status lookup. (70-110, $140-$220, 4-5 weeks)

Compliance Notes

  • FedRAMP and NIST 800-53 security controls
  • Section 508 and WCAG 2.1 AA accessibility
  • CJIS Security Policy for criminal justice data
  • FISMA for federal information systems

Frequently Asked Questions

Do you build Section 508 compliant software?
Every project includes WCAG 2.1 AA compliance as a baseline. We conduct automated and manual accessibility testing, including screen reader and keyboard navigation audits.
Can you work within government procurement constraints?
We offer flexible engagement models including fixed-price micro-deliverables that fit within simplified acquisition thresholds and existing BPA vehicles.
How do you handle FedRAMP requirements?
We architect on FedRAMP-authorized cloud infrastructure (AWS GovCloud, Azure Government) and implement NIST 800-53 controls as part of our standard security baseline.
Can you modernize legacy mainframe applications?
We take a strangler fig approach, building modern API layers in front of legacy systems and migrating functionality incrementally without disrupting services.