How is Knock different from building notifications ourselves?

Knock provides pre-built notification feeds, multi-channel routing, user preferences, batching, and delivery tracking. Building this from scratch typically takes 3-6 months. Knock integration takes 1-2 weeks.

Does Knock support real-time in-app notifications?

Yes. Knock provides a React component and JavaScript SDK that delivers real-time notifications to your in-app feed via WebSocket connections with badge counts and toast popups.

Can users manage their notification preferences?

Yes. Knock provides a pre-built preferences UI component and API. Users can opt in/out of notification types and channels. You define the preference categories and defaults.

Ship Multi-Channel Notifications with Knock

Bookuvai integrates Knock to deliver notifications across in-app feeds, email, push, SMS, and Slack with user preferences and intelligent batching.

Integration: Knock (Notifications)

Knock is a notification infrastructure platform that provides multi-channel delivery, in-app notification feeds, user preference management, and intelligent batching. Bookuvai integrates Knock to give your application a complete notification system with delivery across email, push, SMS, Slack, and in-app feeds without building notification infrastructure from scratch.

Capabilities

Multi-Channel Delivery: Send notifications across in-app feeds, email, push notifications, SMS, and Slack from a single API call with channel-specific formatting.
In-App Notification Feed: Embed a customizable notification feed component in your app with real-time updates, read/unread status, and infinite scroll.
User Preference Management: Let users control their notification preferences per channel and per notification type with a pre-built preferences UI.
Intelligent Batching: Automatically batch rapid-fire notifications into digests to prevent notification fatigue while ensuring important alerts arrive immediately.
Workflow Builder: Design notification workflows with delays, conditions, and channel fallback using Knock's visual workflow builder.

Implementation Steps

Knock Account Setup: Configure channels (email, push, SMS, Slack), design notification templates, and set up environments for development and production.
Backend Integration: Install the Knock SDK, trigger notifications from application events, and configure user identification and preferences syncing.
In-App Feed Component: Embed Knock's React notification feed component with real-time updates, custom styling, and click-through handling.
Preferences and Batching: Configure batching rules for high-frequency events, set up preference categories, and embed the preferences UI for user self-service.

Tech Stack

Knock: Multi-channel notification infrastructure
React: In-app notification feed component
Node.js: Server-side notification triggering
Resend / SendGrid: Email delivery channel

Frequently Asked Questions

How is Knock different from building notifications ourselves?: Knock provides pre-built notification feeds, multi-channel routing, user preferences, batching, and delivery tracking. Building this from scratch typically takes 3-6 months. Knock integration takes 1-2 weeks.
Does Knock support real-time in-app notifications?: Yes. Knock provides a React component and JavaScript SDK that delivers real-time notifications to your in-app feed via WebSocket connections with badge counts and toast popups.
Can users manage their notification preferences?: Yes. Knock provides a pre-built preferences UI component and API. Users can opt in/out of notification types and channels. You define the preference categories and defaults.