A CRM System Built Around Your Sales Process
Stop adapting to off-the-shelf CRMs. Get a custom-built system with pipelines, contacts, and reporting tailored to how your team actually works.
Project type: CRM System
Key Features
- Contact & Company Management: Centralized records for contacts and companies with custom fields, tags, and relationship mapping.
- Deal Pipeline: Drag-and-drop Kanban board for tracking deals through customizable stages with win probability.
- Activity Tracking: Log calls, emails, meetings, and notes against contacts with a full timeline view.
- Reporting & Forecasting: Visual dashboards showing pipeline value, conversion rates, team performance, and revenue forecasts.
- Email Integration: Send and track emails directly from the CRM with open and click tracking for outreach campaigns.
Estimate
Hours: 110 - 180 hrs | Cost: $220 - $360 | Timeline: 5–7 days
Tech Stack
- React: Frontend
- Node.js: Backend
- PostgreSQL: Database
- Redis: Caching
- SendGrid: Email
Milestones
- Discovery & Design (15%): Map your sales process, define pipeline stages, and design the UI for key workflows.
- Sales process documentation
- Pipeline stage definitions
- UI mockups for core views
- Database schema
- Contacts & Pipeline (35%): Build contact management, company records, and the drag-and-drop deal pipeline.
- Contact and company CRUD
- Custom fields and tagging
- Kanban deal pipeline
- Search and filtering
- Activities & Reporting (35%): Implement activity logging, email integration, and reporting dashboards.
- Activity timeline
- Email send and tracking
- Pipeline and conversion reports
- Export to CSV
- QA & Launch (15%): Test all workflows, import existing data, and deploy to production.
- End-to-end workflow tests
- Data import tooling
- Production deployment
- User training documentation
Frequently Asked Questions
- Can I import contacts from my current CRM?
- Yes. We build a CSV import tool as part of the project, and can create custom import scripts for specific platforms like HubSpot or Salesforce.
- Does the CRM support multiple sales teams?
- Yes. The system supports team-based access controls so each team sees their own pipeline while managers get an aggregated view.
- Can I customize the pipeline stages?
- Pipeline stages are fully configurable through the admin settings. You can add, rename, reorder, and remove stages at any time.