A Booking Platform That Runs on Autopilot

Let customers book appointments, classes, or rentals online with real-time availability, automatic reminders, and integrated payments.

Project type: Booking Platform

Key Features

  • Availability Calendar: Real-time calendar showing available slots with support for recurring schedules, buffers, and blackout dates.
  • Online Booking Flow: Frictionless booking experience with service selection, date/time picker, and instant confirmation.
  • Payment Collection: Collect deposits or full payments at booking time with Stripe, including refund and cancellation policies.
  • Automated Reminders: Email and SMS reminders sent before appointments to reduce no-shows by up to 80%.
  • Staff & Resource Management: Assign bookings to specific staff members or resources with individual availability schedules.

Estimate

Hours: 100 - 160 hrs | Cost: $200 - $320 | Timeline: 3 - 5 weeks

Tech Stack

  • Next.js: Frontend
  • Node.js: Backend
  • PostgreSQL: Database
  • Stripe: Payments
  • Twilio: SMS Reminders

Milestones

  1. Discovery & Design (15%): Define booking rules, design the calendar UI, and plan the notification system.
    • Booking rules specification
    • Calendar and booking flow mockups
    • Notification templates
    • Database schema
  2. Calendar & Booking Engine (35%): Build the availability engine, booking flow, and calendar interface.
    • Availability calculation engine
    • Interactive calendar component
    • Booking creation flow
    • Confirmation page and emails
  3. Payments & Notifications (35%): Integrate payment processing, build the reminder system, and create the admin panel.
    • Stripe payment integration
    • Email and SMS reminder system
    • Admin booking management
    • Staff schedule management
  4. QA & Launch (15%): Test edge cases in scheduling, validate payment flows, and deploy to production.
    • Scheduling edge case tests
    • Payment flow validation
    • Production deployment
    • Handoff documentation

Frequently Asked Questions

Can customers reschedule or cancel their bookings?
Yes. Customers can manage their bookings through a self-service portal, subject to your configurable cancellation and rescheduling policies.
Does it support recurring appointments?
Yes. The system supports both one-off and recurring bookings with daily, weekly, or custom recurrence patterns.
Can I sync with Google Calendar?
Google Calendar two-way sync can be included so staff see bookings alongside their personal events and availability stays accurate.